Team Member Spotlight

This month, we’d like to spotlight Susan Dieken Kaye – Director of Client Solutions.  Before joining Splashlight in January 2018, Susan worked over 20 years with national third-party administrators, MGA’s and large cost containment/data solution vendors, developing and managing relationships with clients and prospects.  As our Director of Client Solutions at Splashlight, Susan works closely with the team on our proprietary predictive analytics process; Predict & Prevent to identify and develop relationships with those employers who will benefit the most from this innovative and unique process of reduction of healthcare costs and overall improvement of employee health.  Outside of being a part of the Splashlight team, Susan enjoys spending time with her two daughters, participating in a healthy lifestyle of fitness, cooking, and most importantly, continued learning!  Please read more about Susan below:

Before working at Splashlight, what was the most unusual or interesting job you’ve ever had?  One summer during college I worked doing the Pepsi Challenge.  I would travel to various local, small cities around SW Minnesota during festivals in my “designer” chinos and Pepsi T-shirt, hiding the identity of Coke vs Pepsi and asking which one taste testers preferred.  We provided oyster crackers in between tastes (as if it was some important wine tasting event 😊).  And if the suspense is getting the best of you….9 times out of 10, people chose Pepsi.

If you could switch your job with anyone else within Splashlight, whose job would you want?  Splashlight’s team as a whole brings many wonderful personalities, skills, and talents together to form the organization; as the Strength Finders exercise at our recent Retreat indicated.  We all bring something unique “to the table”.  No matter what each of our jobs may be, it points to a common goal…no desire to switch.

What is one thing you would want to share with prospective clients about Splashlight?  I was attracted to Splashlight because it was founded out of the passion and need to make an impact to the industry and make people healthier.  This belief is carried throughout the organization by each employee which translates to great customer service.

What is something you learned in the last week?  Sometimes the best lessons learned are from our children.

What is your favorite quote?  “At the end of the day people won’t remember what you said or did, they will remember how you made them feel.”  Maya Angelou

If you had to eat one meal, every day for the rest of your life, what would it be?  It would definitely be one of my mom’s home cooked meals on the farm growing up.  Even after many years of not being able to enjoy her cooking (Jan 23rd marked 34 years of her passing) I still crave her roasted BBQ chicken, sweet corn and tomatoes from the garden (still warm from the sun).

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